Questions and answers
Are you looking for help? Try to find the answers to your questions below.
Cakes, mono portions and sweets
Of course! We are here to fulfill the dreams of even the most demanding connoisseurs of taste and design. If you want to order a unique cake, write to us to discuss the details.
sklep@batida.pl
Yes! If you want to modify your cake, write to us!
sklep@batida.pl
To sign the product with a crossed ears, a separate production space is necessary that we do not have. Therefore, all products prepared in our studio, even those that do not contain wheat flour, may contain trace amounts of gluten.
It is possible to order a cake that does not contain lactose in the composition. To do this, contact us!
sklep@batida.pl
Of course! You can order a vegan cake. To do this, contact us.
sklep@batida.pl
Cakes that do not contain gelatin are a cloud, chocolate mousse and french cream.
If your child is a chocolate fan, choose duet, which is a combination of white and milk chocolate on a vanilla sponge cake with crispy charc. If your child chooses fruit instead of chocolate cubes, choose Red Velvet (raspberries) or love (passion).
All our products contain a trace amount of nuts.
If you order our products for someone as a gift, contact us after placing the order.
sklep@batida.pl.
Delivery and receipt of the order
After adding products to the basket, click "Go." In the next step of the order you will find a calendar in which you can select the date and approximate time of receipt or delivery of your order.
We accept all orders online at www.sklep.batida.pl or by contacting us by e -mail.
sklep@batida.pl
We do not anticipate payments on delivery. To finalize the order, pay conveniently via Przelewy24, GooglePay, Applepay or credit card.
You can pick up an order placed by the online store in one of our sweet boutiques during their work hours. All you have to do is check the most convenient place for you in the order form.
You can order products from our regular offer overnight. If the calendar prevents you from choosing a specific date or time, it means that it is no longer possible to order the product. If you order a personalized product, we need more time to complete the order (48-72h). In case of questions or doubts, we are available. Write to us or call us.
sklep@batida.pl
692 409 395
Each of our products has a dedicated packaging.
Confirmation messages are sent automatically. If you don't see a confirmation in your inbox, first check the SPAM folder. If you also do not find any information there, be sure to write us an e-mail to the following address: sklep@batida.pl.
Mini catering
To order a full catering service, write to us at: catering@batida.pl
If you want to modify the set, write to us. Modification is possible depending on the availability of products.
Security
We will deliver your order with a special car adapted to transport food, which is equipped with a cold store. Thanks to this, regardless of weather conditions, the products during transport have ideal conditions.
For the safety of our customers and employees, we have introduced additional precautions:
– we regularly disinfect all working surfaces,
– our employees use disposable gloves, masks and disinfectant, liquid,
– every day we measure the body temperature of each of our employees,
– we cooperate with suppliers who, like us, strictly follow the rules of hygienic protection.
Batida delivery map
Cost: PLN 48.00-Warsaw districts: Śródmieście, Żoliborz, Wola, Targówek, Praga-Południe, Praga-Północ, Ochota, Mokotów, Włochy, Wilanów, Wesoła, Wawer, Ursynów, Ursus, Rembertów, Bielany, Białołęka, Bemowo
Cost: PLN 48.00-municipalities adjacent to Warsaw: Piaseczno (05-500), Konstancin-Jeziorna, Józefosław, Łomianki
Cost: PLN 60.00 - municipalities adjacent to Warsaw: Izabelin, Piastów, Ożarów Mazowiecki, Nadarzyn, Pruszków, Józefów, Marki, Jabłonna, Czosnów, Raszyn, Stare Babice (Babice Nowe), Izabelin, Piaseczno
Cost: PLN 60.00 - municipalities neighboring Warsaw: Wiązowna, Otwock, Kobyłka, Zielonka, Wieliszew, Izabelin, Legionowo, Halinów
